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Delivering a better experience.
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using OrderMate

Our award-winning online ordering platform, available on iOS, Android and Desktop.

OrderMate is the name of our online ordering platform, specifically designed with the caterer in mind. Its aim is to offer a simple method of ordering for our customers, as well as provide full visibility of our product range with live allergen and nutritional information.

Caterers enjoy using the platform as they can order online, anywhere, from any device. Whether that’s as they’re walking around their stock room or chillers, or from the comfort of their sofa at home.

OrderMate is constantly evolving, and we regularly call upon our customers to ask them how the platform could be improved. Based on feedback, we have a number of big upgrades and enhancements planned in the near future.

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Shop online

anywhere, on any device 24/7

View substitutions

for out of stock lines

Live allergen

nutritional and dietary information

Create a list

Of your favourite products

Pay and view

Your invoices online

Send messages

to your customer care advisor

A table of food and a dup of tea

Don't just take our word for it

“OrderMate is so much easier than other sites to negotiate and I think you will find I’m buying more each time because I’m seeing so much more of the Birchall range now. I love it.”
The Crows Nest, Cheshire
“This app is an absolute game changer. Its functionality is outstanding, and allows us to order as we walk around our stores, fridges and kitchens. We love OrderMate.”
Burnley Leisure & Culture
“Well done Birchalls. This app has saved me a lot of time with menu costing, stock take and ordering.”
App store review

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